Refund & Exchange Policy

Thank you for shopping at WILDERNESS LAIR!

We offer refund and/or exchange with designated items depending upon their status. Please read the status at the product's info. Some offer a refund within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only regular-priced items may be refunded. Sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to the recipient, the recipient will receive a gift credit for the value of the return.

Exchanges (if applicable)

• We only replace items if they are defective or damaged at the time of purchase.

Exempt Goods

The following are exempt from refunds:

• Gift cards.
• Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds

• If you have not received a refund yet, first check your bank account again.
• If you have done this and you still have not received your refund yet, please contact us at info@wildernesslair.com
• We will provide the correct return address to use based on the affiliate.
• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you may vary.
• Please note that we cannot guarantee that we will receive your returned item.